It prides itself different from its competitors due to its personalized, high-quality and responsive service. Aside from this, the bank is distinguished for increasing the percentage of assets returned to the communities where it conducts its business operations through strategic loans and investments. Its community development contributions cater to non-profit organizations and small-scale industries run by women and minority groups. It also offers affordable finance to housing loans and tax credits. Its charitable works have benefited education, housing, and economic development.

Its stockholders are covered by its Stock Purchase Plan where they enjoy convenient methods of investing cash dividends and optional cash payments in shares of the bank’s common stock. Its investment management subsidiary is HighMark Capital Management that manages its $18 billion worth of assets. Its assets also include investments with quoted market prices, investments in international equity securities and real estate which do not have an established market.

According to analysts, with the recent stock market prices, Union BanCal stock is to return 9% over the nest 3 years indicating that its stocks are currently valued fairly as it continues to outperform competitors despite the weakening California housing industry, one of its major clients.